Contacts
Thank you for visiting artbarkiama.com, your independent guide to betting sites in Australia. If you have a question, suggestion or correction, we would be glad to hear from you. Below you will find all the details on how to get in touch and what to expect from us.
How to Reach Us
You can contact our editorial team by email at [email protected]. This is the only official contact channel for our website. Please write to us in English and include as much relevant detail as possible so we can help you faster.
What You Can Write About
We welcome messages on a wide range of topics, including:
- Questions about our content — anything related to our casino and betting site reviews, ratings, guides and comparisons.
- Corrections — if you have spotted outdated information, an error in a review or a broken link, please let us know and we will look into it.
- Feedback — your suggestions help us improve the website and cover the topics that matter most to Australian players.
- Partnership requests — if you represent a gambling operator or a media outlet and would like to discuss cooperation, feel free to reach out with a clear description of your proposal.
Response Time
We read every message we receive. Our team usually replies within a few business days. During busy periods a response may take a little longer, so we appreciate your patience. Please avoid sending duplicate messages, as this can slow down our reply time.
Questions About Your Casino Account
Please note that artbarkiama.com is an independent review website — we are not a gambling operator. We do not hold player accounts, process payments or run any casino games. For this reason, we are unable to help with:
- deposits and withdrawals;
- bonus credits, wagering requirements or promotions;
- account verification (KYC) or login problems;
- closed, suspended or restricted accounts.
If you have an issue of this kind, please contact the customer support team of the casino or betting site where you hold your account. Their contact details can usually be found on the operator's official website.
Need Help With Gambling?
If gambling stops being fun and starts causing problems for you or someone close to you, professional support is available. In Australia, you can contact Gambling Help Online — a free, confidential national support service available 24/7:
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free call within Australia)
Trained counsellors can provide advice, support and referrals to local services. Reaching out is free, confidential and available around the clock.